Step1. Register Open www.dress-shop.com and then check the top right side to find "register" button, then please click "create your account" to register. Step2. Sign in If you are already one of our members, just click "sign in" on the top right side of our home page. Step3. Pick out what you prefer You can find your desired items on our website www.dress-shop.com easily or you can check “live help” or click “contact us” to contact us to help your selection. Step4. Add to cart When finding the items you will order, you just need to enter the size and color and then click “add to cart” Step5. Confirm billing address and delivery address There are summaries when you “add to cart” to re-confirm all your order details. And then please confirm your address. Step6. Choose delivery You can choose EMS or TNT or DHL or UPS or FedEx to ship your order. Or our service can help to find the best shipping method for your selection. Step7. Pay You can pay by bank wire transfer, western union, credit card or PayPal. Step8. Check confirmation in loginned e-mail box When your order is placed successfully, please kindly check your registered email to find your “Order Confirmation” email sent from service@dress-shop.com within 24 hours. If you did not get it, please email us immediately. It is very important! Step9. Get agreement on all details All orders must be confirmed within 5 days after we get full payment of your order. Otherwise, our system will change your order status automatically into "making your order" without any return, exchange and refund under any conditions, which are only for already paid orders. Please consider this carefully and if you have any questions, please contact us without any hesitation. Step10. Production We will make and sew your dress（es）within 30 working days according to confirmation email stated and will not accept any exchange, refund and return under any circumstances. Step11. Ship We will ship your order within 15 working days (According to your shipping and delivery method) after we finish the production. We will recheck all the details of your order, including order styles, colors, sizes and shipping methods strictly according to confirmation email. Our customer service will send you the tracking number of the shipping for you to track online in person and we will also change your order status to be "shipped".
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